Top Tech Investments for Banking & Investment Services

Chief Information Officers around the world will see their technology budgets increase, however, this increase will be only slightly above the expected inflation rates.This is one of the main trends that Gartner's 2024 CIO and Technology Executive Survey shows.The survey also outlines the ongoing need to find efficiencies within the organisations.

In banking and investment services, the Gartner survey shows the three most critical outcomes to be:💰 Generate revenue🌟 Excel in customer experience📈 Improve operating margins

The technologies most likely to be implemented include:🤖 AI and Machine Learning🗣️ Generative AI👩‍💻 Low-code/no-code development platform☁️ Distributed Cloud♻️ Enterprise ESG

The top three technologies where CIOs will see an increase in investment include:⌨️ APIs/API architecture/Integration technologies💻 AI/ML⛔ Cyber securityThe technologies with decreased spending are:💾 Legacy infrastructure👥 ERP📶 Connectivity

Source: Gartner